Account Setup Guide for All Platforms
C0MMUN1CATE is a secure, end-to-end encrypted V1DE0, V01CE, and MESSENG1NG Collaboration application based on the Matrix protocol. This guide will walk you through setting up a C0MMUN1CATE Sphere and Origin Accounts on all supported platforms.
-
C0MMUN1CATE is a secure, end-to-end encrypted V1DE0, V01CE, and MESSENG1NG Collaboration Application based on the Matrix protocol. This open source, C0mmun1cat1on Platform that offers:
End-to-end encrypted messaging
Voice and video calls
File sharing
Group chats and collaboration tools
Cross-platform compatibility
Decentralized architecture that lets you control your data
Unlike many messaging apps, C0MMUN1CATE is built on Matrix, an open standard for secure, decentralized communication that connects millions of users across thousands of deployments.
-
Step 1: Choose Your Platform
Web: Visit app.C0MMUN1CATE.io in your browser
Desktop: Download the appropriate installer from C0MMUN1CATE.io/download for:
Windows
macOS
Linux (Debian/Ubuntu, Fedora, or AppImage)
Step 2: Create Your Account
Launch C0MMUN1CATE Web or Desktop application
Click "Create Account"
By default, C0MMUN1CATE will create an account.
For beginners, start with a C0MMUN1CATE Public Sphere Account. This is a good starting point.
For more privacy or control, you may want to choose our C0MMUN1CATE Private Origin for your own Home Origin. This will allow you to maintain full control of your communications and collaborative platform.
Step 3: Enter Your Details
We will choose a username (this will become part of your Sphere or Origin ID in the format @username:homeorigin.com) (I think it will be (@XXXXX:C0MMUN1CATE.IO)
Create a strong password
Optionally, add an email address (highly recommended for password recovery, though it is not a requirement and you will be able to manage your keys and access at all times.)
Accept the terms and conditions after reviewing them
Click "Register"
Step 4: Email Verification (if provided)
Check your email for a verification link
Click the link to verify your email address (if selected)
-
Step 1: Download the App
Open the App Store
Search for "C0MMUN1CATE" or go directly to C0MMUN1CATE on the App Store
Download and install the app
Step 2: Create Your Account
Open the C0MMUN1CATE app
By default, C0MMUN1CATE will suggest creating an account.
For C0MMUN1CATE Public Sphere Accounts, Tap "Create Account"
For C0MMUN1CATE Private Origin Accounts, Select Continue without Account. (Your account Administrator has already created the Account for you and you are downloading the application to be able to access your account for the first time.
Step 3: Enter Your Details
Choose a username
Create a strong password
Optionally add an email address (recommended for account recovery)
Accept the terms and conditions
Tap "Register"
Step 4: Email Verification (if provided)
Check your email for a verification link
Tap the link to verify your email address
Add Verification if this is not selected -
-
Step 1: Download the App
Open the Google Play Store or F-Droid
Search for "C0MMUN1CATE" or go directly to C0MMUN1CATE on Google Play
Download and install the app
Step 2: Create Your Account
Open the C0MMUN1CATE app
By default, C0MMUN1CATE will suggest creating an account.
For C0MMUN1CATE Public Sphere Accounts, Tap "Create Account"
For C0MMUN1CATE Private Origin Accounts, Select Continue without Account. (Your account Administrator has already created the Account for you and you are downloading the application to be able to access your account for the first time.
Step 3: Enter Your Details
Choose a username
Create a strong password
Optionally add an email address (recommended for account recovery)
Accept the terms and conditions
Tap "Register"
Step 4: Email Verification (if provided)
Check your email for a verification link
Tap the link to verify your email address
Add Verification if this is not selected -
-
Setting up Secure Backup is critical for preserving access to your encrypted messages across devices.
Option 1: Security Key
When prompted after first login (or go to Settings > Security & Privacy > Secure Backup)
Click "Set up" or "Continue"
Choose "Generate a Security Key"
Save the generated security key somewhere safe (like a password manager)
Click "Continue"
Option 2: Security Phrase
When prompted after first login (or go to Settings > Security & Privacy > Secure Backup)
Click "Set up" or "Continue"
Choose "Enter a Security Phrase"
Create a memorable but secure passphrase
Click "Continue"
⚠️ Important: If you lose your security key or forget your security phrase, you may lose access to your encrypted message history when logging in on a new device.
-
After setting up your account, you can explore and join other Origin Communities you have been Authenticated to Join:
Look for the "Explore" option (location varies slightly by platform)
Web/Desktop: Click "Explore" in the left sidebar
Mobile: Tap the "+" icon, then "”Select and Private Origin”"
Browse Portals within each Origin (as invited by that Origin Administrator)
Default C0MMUN1CATE Public Sphere Home address is (e.g., C0MMUN1CATE.IO)
Default C0MMUN1CATE Private Origin Home address is Your Company Name or Coded Address Prefix (e.g. “Private Origin Name”)
is your Home Origin
You can explore other Origins you have been authenticated to by clicking "Change" in the Explore View
To Join Portals once you have been authenticated onto a Private Origin, click/tap "Join". If within the Origin you are unable to Join a Portal, contact your Origin Administrator for access. Many Private Origin users will set up with Portals for the company group or topic specialties of the users with access to the Portal. Portals should be named with the topic or use of the Portal (e.g. Engineering, Human Resources, Legal, All Staff, Project Name, etc.)
-
Notifications
Go to Settings > Notifications
Configure default notification preferences:
Choose between "All messages", "Mentions only", or "None"
Enable or disable sound notifications
Set up email notifications (optional)
Privacy Settings
Go to Settings > Security & Privacy
Review and adjust privacy settings:
Analytics sharing
Identity Origin usage
Message search settings
Profile Customization
Go to Settings > General (or click on your avatar)
Customize your profile:
Change display name
Upload a profile picture
Set a status message
-
Password Reset
If you forget your password and have added an email address:
Go to the C0MMUN1CATE login page
Click "Forgot Password"
Enter your email address
Follow the instructions in the reset email
Device Verification
When logging in on a new device:
You'll be prompted to verify this device with an existing session
On your existing device, accept the verification request
Compare the emojis or scan the QR code to complete verification
Can't Access Encrypted Messages
If you can't access encrypted messages on a new device:
Go to Settings > Security & Privacy
If you've set up Secure Backup, enter your security key or phrase
If you haven't set up Secure Backup previously, you may not be able to recover past encrypted messages
For additional help, visit the C0MMUN1CATE Help page or join the official C0MMUN1CATE support rooms in the app.